Meet the Team
Olivia Carter – Founder and Creative Director
As the heart and soul of Carter Emporium, Olivia brings her passion for sustainable luxury and her impeccable eye for design to every aspect of the business. With a background in gemology and a deep love for London’s vibrant culture, she ensures that each piece of jewellery is not only exquisitely crafted but also tells a unique story. Olivia is dedicated to creating an inclusive, welcoming space for all jewellery enthusiasts.
Emily – Shipping Coordinator
Emily’s meticulous attention to detail and her dedication to ensuring every parcel leaves with care and precision make her an invaluable part of the Carter Emporium team. Her approachable nature and excellent problem-solving skills ensure a seamless customer experience from dispatch to delivery.
George – Shipping Specialist
Working alongside Emily in the shipping department, George’s enthusiasm and efficiency help ensure that your cherished pieces are delivered safely and promptly. His strong organisational skills and customer-first attitude are vital to upholding Carter Emporium’s high standards.
Amelia – Lead Jewellery Designer
Amelia’s artistic flair and innovative design sensibility are reflected in every piece created at Carter Emporium. With an eye for both modern trends and timeless elegance, she works closely with Olivia to bring inspiring and beautiful designs to life.
Oliver – Customer Service Manager
Oliver is the friendly voice behind Carter Emporium’s customer support. His empathetic approach, combined with his deep product knowledge, ensures that every customer query is handled thoughtfully and professionally, making every interaction a positive experience.
Charlotte – Marketing and Social Media Coordinator
Charlotte’s creative marketing strategies and dynamic social media presence have been essential in growing Carter Emporium’s community across London and beyond. Her engaging campaigns and authentic storytelling bring our brand’s vision to life for a wider audience.
James – Master Jeweller
With many years of experience and exceptional craftsmanship, James transforms design concepts into stunning realities. His expertise with moissanite and dedication to perfection make each Carter Emporium piece a true work of art.
Isla – Inventory Manager
Isla’s role in managing our inventory ensures that Carter Emporium remains organised and fully stocked with only the highest quality materials. Her keen attention to detail and systematic approach are key to the smooth running of our operations.
This passionate team, led by Olivia Carter, is the driving force behind Carter Emporium, located in the heart of Covent Garden, London, at 71–75 Shelton Street. Each team member plays an essential role in delivering the exceptional quality and personalised service that define our brand. Together, we proudly share a love for fine jewellery and a steadfast commitment to craftsmanship and excellence.