Contact Us

We’re Here to Help

Whether you have a question about our collections, need assistance with an order, or simply wish to say hello, the Carter Emporium team is here for you.

 

How to Reach Us

Customer Support
Our dedicated customer support team is available to assist you with any enquiries or concerns. Please feel free to get in touch via email or through our online contact form.


Visit Us (By Appointment Only)
We are delighted to welcome you to our showroom in Covent Garden, London. Visits are available by appointment to ensure you receive personalised attention and an exceptional experience.

        Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

        Store Hours: Monday to Saturday, 8:00 AM – 4:00 PM

To schedule an appointment, simply reach out to us — we look forward to meeting you and helping you find the perfect piece.

 

Connect with Us

Stay connected and be the first to hear about new collections, special events, and exclusive offers.

 

Frequently Asked Questions (FAQs)

Before reaching out, you might find the answer you’re looking for in our F&Qs section.
We've compiled responses to our most common customer queries for your convenience.